Amiko – Tracking issue with Huawei devices

Issue

Recording of your walks may stop unexpectedly because Huawei devices block apps running in the background (or when the smartphone is locked) in order to extend battery life.

Solution

To solve this problem, you need to tell your device that Amiko is authorised to run in the background (or when the smartphone is locked). The procedure may be different depending on the Android version of your device.

  1. Disable Power saving mode.
  2. Before you start recording your walk, close all other apps.
  3. Follow the instructions specific to your device (see below).

By following these tips, Amiko should no longer have recording problems. If the problem persists (or if you have other problems), please feel free to contact me through the Suggestions & Feedback button in the app.

Specific instructions per device

Recent smartphones (Huawei P20, Huawei P20 Lite, Huawei Mate 10, …)
  1. Go to Phone settings > Battery > App launch and then set Amiko to “Manage manually” and make sure everything is turned on.
Huawei P9 Plus
  1. Phone settings > Apps > Settings > Special access > Ignore battery optimisation > select allow for Amiko.
Huawei Honor 9 Lite, Huawei Mate 9 Pro
  1. Phone settings > Battery > Launch and then set Amiko to “Manage manually” and make sure everything is turned on.On EMUI 4 there is no way out, sorry, but you can ask developers of your apps to implement the workaround described in Developer section
EMUI 9+ devices
  1. Open Settings, and search for and access Battery optimisation. Touch the little inverted triangle next to Don’t allow, touch All apps, locate and touch Amiko, and select Don’t allow.
Huawei EMUI 5 and EMUI 8
  1. Open Settings, and search for and access Ignore battery optimisation. Touch the little inverted triangle next to Allow, touch All apps, locate and touch Amiko, and select Allow.
EMUI 6+ devices (and some EMUI 5 devices)
  1. Phone settings > Advanced Settings > Battery manager > Power plan set to Performance
  2. Phone Settings > Advanced Settings > Battery Manager > Protected apps – set Amiko as Protected
  3. Phone Settings > Apps > Amiko > Battery > Power-intensive prompt [uncheck] and Keep running after screen off [check]
  4. Phone settings > Apps > Advanced (At the bottom) > Ignore optimisations > Press Allowed > All apps > Find Amiko on the list and set to Allow