Issue

Recording of your walks may stop unexpectedly because Samsung devices block apps running in the background (or when the smartphone is locked) in order to extend battery life.

Solution

To solve this problem, you need to tell your device that Amiko is authorised to run in the background (or when the smartphone is locked).

1. Disable Power saving mode.
2. Before you start recording your walk,  close all other apps .
3. Follow the instructions specific to your device (see below).

By following these tips, Amiko should no longer have recording problems. If the problem persists (or if you have other problems), please feel free to contact me through the Suggestions & Feedback button in the app.

Specific instructions per device

Recent Samsung smartphones (Android 11)

1. Go to Phone settings > Apps > Amiko > Battery > Check Allow background activity.
2. Go to Phone settings > Apps > Amiko > Battery > Make sure that Optimise battery usage is set to Not optimised

Other Samsung smartphones

Instructions coming soon.