Tracking issue with an iPhone

Issue

Your walks may stop unexpectedly because iPhones block apps running in the background in order to extend battery life.

Solution


Amiko - Tracking issue with Xiaomi devices

Issue

Your walks may stop unexpectedly because Xiaomi devices block apps running in the background in order to extend battery life.

Solution

To solve this problem, you need to tell your device that Amiko is authorized to run in the background. The procedure may be different depending on the Android version of your device.

MIUI 12

To let your app run in the background, make sure settings for your app look like the following

MIUI 11

To let your app run in the background, make sure settings for your app look like the following:

MIUI 10

To let your app run in the background, make sure your settings look like the following (here for example is Sleep as Android):

Power management

Please enable:

  • Settings > Advanced Settings > Battery manager > Power plan is set to Performance
  • Device Settings > Advanced Settings > Battery Manager > Protected apps – your app needs to be Protected
  • Device Settings > Apps > your app > Battery > Power-intensive prompt and Keep running after screen off
  • Settings > Additional Settings > Battery & Performance > Manage apps’ battery usage and here:
    1. Switch Power Saving Modes to Off
    2. Choose the next options: Saving Power in The Background > Choose apps > select your app > Background Settings > No restrictions

App battery saver

Security > Battery > App Battery Saver > Amiko > No restriction

App pinning / App locking

When you open the recent apps tray, drag your app downwards (it will be locked). So, even if you clear recent apps, it will not clear them from the background. Drag downwards again to clear your app from the background.
On some phones, you need to long-press Amiko and then choose the padlock icon from the menu:


Amiko - Tracking issue with Samsung devices

Issue

Your walks may stop unexpectedly because Samsung devices block apps running in the background in order to extend battery life.

Solution

  1. Summary
  2. Android 11
  3. Galaxy S10
  4. Galaxy S9
  5. Galaxy S8 and later
  6. Other Samsung phones

Android 11

On Android 11 Samsung will prevent apps work in background by default unless you exclude apps from battery optimizations. This is a severe divergence from standard Android process management policies. To keep your apps working properly make sure you enable:
Settings > Apps > Amiko > Battery > Battery optimization > All apps > Amiko > Don’t optimize.
Yes, this is a long way to go! Devs cannot ask for it automatically as they risk being kicked out from Play Store due to policy violations.

Settings -> Apps, then select Amiko
Amiko -> Battery
Battery -> Battery optimization
Settings -> Switch to All apps listing
Find Amiko and switch off the battery optimization

Galaxy S10

Battery optimization is turned on by default. At some unclear moments, the settings also do revert back to the defaults, forcing you to turn them off again and again.

Sleeping apps

Sleeping apps menu is the sniper’s nest for Samsung’s app killing policies. Make sure to follow the instructions very carefully to prevent the apps from being killed.

Checklist:

List of apps in System settings > Device care > Battery > (⁝) menu > Settings:

  1. Disable Put unused apps to sleep
  2. Disable Auto-disable unused apps
  3. Remove Amiko from the list of Sleeping apps
  4. Disable background restrictions for Amiko
1. Start Device care from phone settings
2. Tap Battery
3. Tap the 3-dot menu > Settings
4. Disable all toggles (except Notifications)
5. Tap "Sleeping apps"
6. Wake up all the apps using the trashcan icon
Warning: Make sure Put unused apps to sleep and Auto-disable unused apps is disabled. Otherwise, Samsung will put your apps back to sleep after a few days (3 by default) even if you have woken them up manually!

On some phones, the same lists are placed in Battery > Background usage limits.

1. Open Battery > Background usage limits.
2. Check the lists.

New options after update on Android 11

Apart from the various lists of apps, Android 11 on S10 has some new restrictions added:

  • Optimize battery usage in Settings > Apps > (⁝) menu > Special Access > Optimize battery usage
  • Adaptive Battery in Battery > More battery settings
  • Adaptive power saving in Battery > (⁝) menu > Automation
  • Auto-optimize daily in Battery > (⁝) menu > Automation
  • Auto start at set times in Battery > (⁝) menu > Automation

Optimize battery usage

1. Open Apps section.
2. Tap on the (⁝) menu.
3. Choose Special Access.
4. Open Optimize battery usage.
5. Expand the list to All apps.
6. Toggle the apps.

Adaptive battery

1. Open Battery > (⁝) menu.
2. Choose Automation.

Automation

1. Open Battery > (⁝) menu.
2. Choose Automation.
3. Adjust.

Galaxy S9

Battery optimizations are turned on by default. It is possible the disabled restrictions might get revert after OS update or reboot.

Checklist:

  • Disable Put unused apps to sleep
  • Remove your app from the list of Sleeping apps - list of apps not allowed to run on the background
  • Remove your app from the list of Deep sleeping apps - list of apps that can only work when you open them
  • Add your app to the list of Apps that won’t be put to sleep
  • Disable Auto-optimization
1. Start Device care
from phone settings.
2. Tap Battery.
3. Open App power management.
4. Disable the option Put unused apps to Sleep .
5. Remove your app from the lists in Sleeping apps
and Deep sleeping apps.
6. Add you app to the list in Apps that won't be put to sleep.
7. Go back to Device care and tap the 3-dot menu.
8. Tap on Advanced.
9. Disable Auto-optimization.
Warning: Make sure Put unused apps to sleep is disabled. Otherwise, Samsung will put your apps back to sleep after a few days (3 by default) even if you have woken them up manually!

Galaxy S8 and later

With the introduction of their flagship Galaxy S8 (and with some earlier experiments), Samsung has introduced a flawed attempt at prolonging battery life called App power monitor.

For Amiko to work correctly, please whitelist it in App power monitor.

How to do it:

Open the Settings > Device maintenance > Battery, and at the bottom you’ll see a list of your most frequently used apps. You can manage apps individually or in a group by selecting them then tapping the big Save power button. Apps that are sleeping will appear in the Sleeping apps list at the bottom (tap it to expand the list). Scrolling further — all the way to the very bottom — and you’ll find Unmonitored apps. These are apps that you specifically want to exclude (whitelist) from App power monitor evil reach.

When inside the Unmonitored apps menu, you can tap the 3-dot menu to add or delete apps from the list. Rather than bothering with any of that, you can just turn off the App power monitor feature completely as it has little-to-no impact on battery life and only serves to handicap the normal functioning of your Galaxy device.

It’s excessive and in some cases downright misleading, using scare tactics to keep you reliant on Samsung’s software when other Android devices get by just fine without it.

Other Samsung phones

On other Samsung phones, the path may look like this:
Phone settings > Applications > select three dot menu (top right corner) > Special Access > Optimize Battery usage > Find Amiko on the list and make sure that it is not selected.


Amiko - Tracking issue with Huawei devices

Issue

Your walks may stop unexpectedly because Huawei devices block apps running in the background in order to extend battery life.

Solution

To solve this problem, you need to tell your device that Amiko is authorized to run in the background. The procedure may be different depending on the Android version of your device.

App Launch on some EMUI 8, 9 and 10 devices (Huawei P20, Huawei P20 Lite, Huawei Mate 10…)

    • Phone settings > Battery > App launch and then set Amiko to “Manage manually” and make sure everything is turned on.
1. *Phone settings > Battery > App launch*. This feature may or may not be available for all devices or labeled differently.
2. Turn off “Manage all autmatically”
3. Make sure to ENABLE! all toggles.

Also for reliable background processes you may need to uninstall PowerGenie as described below.

EMUI 9+ devices

Classic battery optimization

Open Settings, and search for and access Battery optimization. Touch the little inverted triangle next to Don’t allow, touch All apps, locate and touch Amiko, and select Don’t allow.

EMUI 5.X and 8.X

Classic battery optimization

Open Settings, and search for and access Ignore battery optimization. Touch the little inverted triangle next to Allow, touch All apps, locate and touch Amiko, and select Allow.

EMUI 6+ devices (and some EMUI 5 devices)

    • Phone settings > Advanced Settings > Battery manager > Power plan set to Performance
    • Phone Settings > Advanced Settings > Battery Manager > Protected apps – set Amiko as Protected
    • Phone Settings > Apps > Amiko > Battery > Power-intensive prompt [uncheck] and Keep running after screen off [check]
    • Phone settings > Apps > Advanced (At the bottom) > Ignore optimisations > Press Allowed > All apps > Find Amiko on the list and set to Allow

Huawei P9 Plus

    • Phone settings > Apps > Settings > Special access > Ignore battery optimisation > select allow for Amiko.

Huawei Honor 9 Lite, Huawei Mate 9 Pro

    • Phone settings > Battery > Launch and then set Amiko to “Manage manually” and make sure everything is turned on.On EMUI 4 there is no way out, sorry, but you can ask developers of your apps to implement the workaround described in Developer section

Amiko - Tracking issue

Your walks may stop unexpectedly because some devices block apps running in the background.
Here's how you can unblock Amiko on your device:


Amiko - Tracking issue with Sony devices

Issue

Your walks may stop unexpectedly because Sony devices block apps running in the background. This is due to Stamina mode, which breaks all background processes in order to extend battery life.

Solution

Never use Stamina mode while you are tracking a walk with Amiko.

You can also make your app "not battery optimized" in Phone settings > Battery > Three dots in the top right corner > Battery optimisation > Apps > Amiko.


Amiko - Dog walk tracker

Do you like taking your doggo for a walk? Download Amiko and enjoy all its fun features 🚶🐕

Save your walks, take funny pictures of him, and keep track of his "bathroom" breaks 💦 💩

Check your walks history, monitor your progress and reach your goals 💪

Share your pet's achievements with your friends and other animal lovers.

Amiko is a simple and intuitive app: a nice partner for each excursion with your furry friend 🐶